We later deduced that we had failed to remove the DO NOT DISTURB poster on our door handle before leaving and it is probably for this reason that they had done nothing. I went back down to ask them if they had forgotten us. When we came back at the end of the afternoon, we looked at if they had come to fix it and not and there was no note, nothing. They told me that we didn't have to stay in the room during the work. They told us that they were sending someone to fix it and lend us 2 hot blankets. The next morning, we asked them if they could repair the heating. We realized during our first night that there was no heating in the room.
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